FAQ’s
Please read carefully before ordering.
How come you arenโt supplying Bronze turkeys this year?
We will only be supplying traditional white-feathered turkeys. We believe that the superior taste of our meat comes from the slow-rearing and the long hanging process of our turkeys, rather than the colour of their feathers. Our turkeys are reared in well-ventilated, spacious barns which are naturally lit. We hang the turkeys for 8-10 days to fully mature and accentuate the flavour.
What size turkey should I order?
All our turkeys are weighed in kilos and categorised into 1kg weight ranges starting from 5kg to 10kg. Please see our size guide below:
Turkey Size | Serving Suggestion |
4kg (9lb) | 6 – 8 people |
5kg (11lb) | 8-10 people |
6kg (13lb) | 10-12 people |
7kg (15lb) | 12-14 people |
8kg (17.5lb) | 16-18 people |
9kg (20lb) | 18-20 people |
Do I need to choose a collection day?
No, you can either collect on Saturday 23rd December 8.30 – 4pm or Sunday 24th 8.30am – 1pm. You donโt need to let us know when you will be coming. We will be running a drive-through system again to maintain the flow of cars through the farmyard. You will also have the option to enjoy a brew and bacon butty as you wait in the queue.
Do you take card payments?
You can pay for your turkey with cash or card on the day. Unfortunately, we donโt accept cheques.
What should I do if I donโt receive a confirmation email?
You should receive confirmation as soon as your order is placed. If you donโt receive one, or if the details are incorrect, contact us straight away to check that we have received your order.
How does the deposit work?
Can I order a turkey crown?
We believe that a whole bird produces the best eating, however, we appreciate that this doesnโt suit everyone. We can supply a crown on the bone with the wings. Legs and thighs are taken off for your convenience and supplied separately. These will make a tasty casserole, curry or could be frozen and saved for later use.
โTo order a crown, you should select the size of the whole bird you need and then specify in the comments section of the online order that you would like it to be crowned. We will do the rest for you.
How do I cook my turkey?
We recommend cooking your turkey breast down so that the juices from the back run into the breast. You can read our full cooking instructions here:
Bates Farm – How To Cook My Christmas Turkey